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1. General questions
1.1 I have not found an answer to my question.
How I can ask it?
1.2 How reliable and safe is your server? Where
is it located physically?
1.3 How much does it cost to register a domain
name with Mastak.ru? Who is the top-level domain registrar you
work with?
1.4 I have looked through your site attentively.
All it seems to be OK. I have got everything but the point, how
much I have to pay?
1.5 Describe me the procedure of registration
and contract signing?
1.6 How do I transfer my existing domain to Mastak.ru?
1.7 My advance payment is near zero level. How
can I prolong hosting?
1.8 You propose significant discounts for shareware
programmers. Who is a shareware programmer? Can I take advantage
of the discount?
1.9 Who will be a real domain name owner after
your registration? I hope it/’s me!
1.10 How long does it take to prepare my place
on the server?
1.11 What are variants of payment?
1.12 I promised to show advertising (banners)
on my site. Where can I get HTML code?
1.13 May I hold a web site without banners? I
am a shareware programs developer. I expect discount as you promise.
1.14 I forgot how to get in Control Panel of
my site?
1.15 Can I try demo-version of Control Panel?
1.16 I have ordered a top level domain some days
ago. What have I to do now? Should I make payment?
1.17 What I receive as a result of domain registration,
some code or something else?
1.18 How is connection between a domain name
and server where site located carried out?
1.19 How can I change my tariff plan?
1.20 How can I close hosting?
2. Technical questions
2.1 What operational system is installed on your
servers?
2.2 What are the paths to Perl, sendmail, etc on
your server?
2.3 Do you provide me with access to my log files?
2.4 Is there a size limit for log files?
2.5 What is your web server?
2.6 How to replace Name Servers for a domain?
What are your NS?
2.7 Have I FTP and anonymous FTP access?
2.8 Why does not SSI work?
2.9 How to adjust SSI for working with files different
from .shtml?
2.10 How to turn Shell on?
2.11 Why can not I start new user? The server
replies that such user already exists, but there is no user with
this name!
2.12 What pages/’ encoding should be? Can the
automatic encoding definition be adjusted?
2.13 How can I create a 2nd level domain: love.mydomain.com?
2.14 What is your Ñ compiler?
2.15 Is it possible to execute php in .html?
2.16 The Proxy-server of my provider gives out
an error during connection with the control panel. All works directly
well, without a proxy server.
2.17 What are the backup functions in the control
panel for? Should I be insured against possible failure with the
help of this function? Is there an automatic reserve copying (imperceptible
for me)?
2.18 Can I adjust my statistics analyzer? For
example, how can I make statistics analyzer to show 300 Referrers,
not just first 30?
2.19 Can I receive detailed statistics of log-files
by month?
3. FTP client, FTP
File Upload
3.1 How can I upload a file to my virtual server
using FTP?
3.2 Where have I to unload html-files to?
3.3 I have uploaded html-files to my site, but
there is still default page "Welcome" at my address www.mydomain.com!
4. E-Mail
// page is under construction
5. E-Mail opt-in lists
5.1 How can I create mailing list?
5.2
Managing mailing lists.
5.3
How can I close my mailing list for some people?
5.4
How can I make all subscribers to receive my reply to a letter in mailing list (not only letter’s author)?
5.5
Where can I find out more information on mailing list parameters?
6. CGI Scripts // page is under
construction
7. File .htaccess,
passwords // page is under construction
8. Databases // page is under construction
If you have not found an answer to your question, please fill
in the form below:
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